How Sharp Can Help you Overcome your IT Recruitment Challenges
Sharp, one of the suppliers on the Multi-functional Devices and Digital Transformation Framework, offer market-leading IT Support services and bespoke solutions to over 900 clients. Colin Blumenthal, Vice President IT Services Sharp Europe says that 'IT Services allow organisations to prioritise, optimise, and protect the day-to-day operations of the organisation, while at the same time putting a strategy in place to help support growth and expansion.’
Outsourcing your IT saves you time spent on lengthy recruitment proceedings and money that would be spent on an additional person joining your team. With Sharp, you'll benefit from a team of technical and education specialists who take the time to get to know your establishment and provide appropriate and valuable advice and recommendations.
3 services that Sharp are currently offering:
Complete IT Manager
Complete IT Manager is suited to schools who wish to outsource their IT Support and is available at a fraction of the cost of an on-site person. The service offers unlimited help desk support, on-site support from a dedicated Technical Consultant, managed monitoring for identifying and resolving issues, cyber security and more. This benefits schools that need additional support for their in-house team by providing a dedicated technical consultant who will manage IT infrastructure systems to consult with or fully manage projects.
Complete IT Support
Complete IT Support is a service for schools who need additional support for their in-house team. This can help with covering holidays and sickness, as well as being an additional resource to rely on for IT expertise. Sharp’s helpdesk teams and consultants can step in and take some of the strain so that you can focus other goals. Complete IT Support provides high-end technical troubleshooting and resolution.
Managed Services
Managed Services benefits schools who have an in-house IT team and are wondering whether they should be considering outsourcing to a managed IT service provider or having an IT team on-site who are managed by an external provider. Sharp can help with recruiting training and managing top IT talent on your behalf. They can provide an IT manager located on-site who has at least three years’ experience to support users and manage infrastructure. Multi-Academy Trusts or larger schools with a more substantial IT landscape may prefer to opt for our in-house Team option for a dedicated team of experts, offering the same support as an IT Manager.
IT support services are available through the CPC Multifunctional Devices and Digital Transformation Solutions framework click here to find out more.