SERVICES
A range of business transformation solutions are available, utilising the latest technology and innovation to deliver digital solutions to the organisation. The framework permits the customer to select a preferred supplier with whom they can, should they choose to do so over a period of time, develop and transform their business operations incorporating an extensive and related suite of business supplies, services and solutions.
This framework provides public sector bodies a route to transformative solutions that lower costs, save time and create vital efficiencies for the organisation.
Integrating new technology has many advantages and it can be incorporated into existing processes.
Audio Visual Supplies and Services
Tailored Audio Visual Services include (but are not limited to) - Video Walls, LCD Projectors, Interactive Projectors, Display Screens, Interactive Whiteboards, HDMI Extenders, Amplifiers, Speakers, Microphones, Digital Signage, Video Conference Systems, Cameras, Video Cameras, Associated Software.
Cloud Services
Cloud Print solutions will help eliminate all your current print infrastructure pains by handling your print in one highly secure Cloud Print Service. Revolutionise the way you print in your organisation by using only one globally accessible pull print queue, deploying one full featured single driver.
Cloud Fax solutions allow you to send and receive fax documents digitally anywhere you need, using your existing network and internet.
Document Storage and Distribution Services
Document Storage and Distribution Services can provide an end to end, on-site or off-site document lifecycle service inclusive of ingestion, storage, archiving, retrieval and distribution of both physical and digital documents. These services can also be supplied as part of an Electronic Document Management System or as a standalone service.
Electronic Document Management Systems and Services
Document Management solutions can store all documents within a centralised repository which are easily located via a variety of search options. This information can be submitted directly to an automated workflow that routes, notifies, updates and compresses processing time, or simply filed in the correct place with a standardised filing format.
External Print and Related Services
Outsourcing Print and Related Services enables organisations to manage their document output and processes through dedicated offsite production facilities and specialist resources.
High Volume/production print devices and associated supplies and services
Digital Print and Production Systems (hardware and software) for organisations with large volume print requirements. Consultancy services and training can be provided to ensure maximum efficiency and quality.
Hybrid Mail
Hybrid Mail helps organisations by moving towards a paperless environment and digitising your transactions. The solution is quick, accurate and efficient for printing and posting all outbound mail, and offers secure archiving of all processed outgoing mail. The solution eliminates the need for expensive franking machines, first class post and/or costly courier services.
ICT Hardware, Software and Peripherals
Keeping your Laptops, PCs and software up to date with the latest technology can be costly. With a Managed IT Service your cost is split into smaller monthly payments, with easy upgrades and no out of date kit.
ICT Support Services
On-Site Warranty Packs offer Help Desk support as well as on-site repairs including labour and parts. Custom Warranty Upgrades enable you to vary response time and level of service to match critical support needs. Customised warranty can provide hardware and software support through an unscripted trouble-shooting helpdesk, preventative maintenance remote monitoring software, end-to-end case and relationship management, and prioritised parts and labour, with enhanced response times both in and outside normal working hours.
Complete IT Manager offers unlimited Help Desk support, on-site support from a dedicated Technical Consultant, managed monitoring for identifying and resolving issues, cyber security and more. Complete IT Support is an additional resource to rely on for IT expertise providing high-end technical troubleshooting and resolution. Help Desk teams and consultants can help with covering holidays and sickness. Managed Services helps with recruiting training and managing top IT talent on your behalf. This service provides you with an experienced IT manager or in-house team located on-site.
Cyber Security Services ensure your systems and devices are as secure as possible by using a multi-layered approach to Cyber Security. This can include Email Security to monitor email traffic in and out of your organisation, Firewall Protection and End-user Education.
Mail Management Services including Mail Room Services
Digitising incoming mail allows staff to receive post anywhere, at any time, while delivering significant cost savings and efficiency gains. Ultimately, improving accuracy, speed and efficiency in distributing post to the right person whilst reducing errors and maintaining compliance around data protection and sensitive information contained in post.
Scanning and Archiving Services
With these outsourced scanning services large volumes of documents can be scanned, with rapid turnaround, whether the documents are processed at a production site or a setup on-site. The process of scanning and digitising hard copy documentation into electronic data files is an essential step in many information governance projects, and enables subsequent review and eDiscovery processes. Understanding what data lies within archive paper records is critical for compliance, as well as effective records retention and deletion. Secure storage is available for valuable documents e.g. cheques and the secure destruction of obsolete/documents as well as scanning capability as part of an integrated document storage and distribution service.
Telecommunications Supplies and Services
Find Telecoms solutions for reducing costly inefficiency in your organisation, such as the mixture of analogue and digital setups, and the identification of any redundant lines and hardware. A contract can be put in place to provide the best value for hardware, line rental, call charges and ongoing support, whilst also enabling future functional upgrades and enhancements.
NHS
Digital technology is playing a huge part in the direction of change for the NHS. Technology can help provide everyday efficiencies for staff, as well as safer processes and other benefits for patient care.
The provision of end-to-end record scanning and secure cloud-based document management systems can help free up valuable floor space and create cost savings.
Hybrid mail solutions offer NHS Trusts manage distribution of appointment letters which are critically important to arrive on time. They allow for a standardised template, better data tracking and significantly reduced delivery failure rates.
Education
The Education Sector is constantly facing new challenges, this framework covers various services with solutions for all types of education providers.
Schools, Academies and Colleges
The quest for achieving educational results whilst facing funding pressure and growing class sizes is a constant challenge for schools, academies and colleges. Added to this are common issues around effective document management such as consistency around saving reports, communications and other important documentation in accordance with data compliance. Education providers can benefit from a broad range of new technologies to help with these challenges.
Institutions are also successfully adopting new digital practices for educating students through interactive displays, whiteboards. Institutions are also benefiting from digital workflow tools such as hybrid mail, digital mailrooms, cloud telephony and more, means that educational institutions are transforming they way they work - allowing them to deliver learning activities and communicate with staff, students and parents more effectively.
Universities
Universities can also gain from the use of technology for improving efficiencies by utilising electronic document management systems, hybrid mail solutions and digital mailrooms.
Many education providers are considering how they store and access HR records, to remain GDPR compliant and free up space taken up by filling cabinets. There are a number of options you can consider such as - having your back-archive of records scanned, having the digital copies hosted in a cloud-based repository and being able to easily add to the archive by scanning via a multi-functional device. All of which are services that are available through this framework.
Additionally, new technology in all areas not only benefits staff and current students but it can also be used as a tool for attracting new students which is a key objective for all higher education providers. Technology provides Universities with an opportunity to differentiate themselves against competitors which is increasingly important in an environment where there is a decline in demand.
Local Government
Councils are facing challenges of having to balance budget cutbacks whilst adopting digital solutions for creating efficiencies and providing a customer-centric service to citizens. In addition, more flexible systems are required to meet the needs of the changing work environment.
This framework provides local authorities a route to transformative solutions that lower costs, save time and benefit the environment.
Integrating new technology such as hybrid mail, document management and workflow systems has many advantages and can be incorporated to improve existing processes.