With cultivated knowledge and organisational capabilities nurtured over more than 85 years, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance.
Ricoh has been a thriving provider of multi-functional devices and transformation solutions on all three iterations of Crescent Purchasing Consortium’s framework.
Ricoh Products and Services available via the Framework
As the framework contract managers, we understand that organisations are at different stages of their transformation journey which is why the framework has been designed with flexibility in mind. Products and services can be procured as requirements arise, a good starting point is a digital maturity assessment. Ricoh have put together a simple survey that can help you understand and identify your organisation’s priorities.
Records Management
Manual tasks no longer need to hold your staff back. Business process management (BPM) is a process improvement approach that benefits employees and customers through enhanced efficiency and value delivered.
The ideal processes for automation are document management tasks that are labour intensive – these typically include processes that involve multiple email threads, documents and approval. Where human error can lead to inefficiencies, bottlenecks and missed deadlines.
Examples include tasks which must be done right 100% of the time to avoid infringing compliance laws or breaching data protection such as hospital patient records.
Hybrid Working Solutions
As organisations continue to adapt to post-covid ways of working the requirements for functional solutions are continuingly evolving. For hybrid working to be successful there is a requirements for technology to play an even bigger role in ensuring productivity and connectivity.
Ricoh Spaces
Ricoh spaces brings workplace management into one platform by integrating activities such as desk booking, meeting room management, wayfinding and more. Allowing for greater transparency and limiting wasted time on searching for a space to work or collaborate. .
Smart Lockers
The future of asset management is keyless. Secure storage solutions allow for greater flexibility for hybrid works Ricoh’s smart lockers enable efficient management of incoming mail and parcels to controlling inventory of IT devices or equipment. They offer 24/7 managed access, usage tracking and reporting.
Self-service automated lockers allow access to anything that needs to be secured safely including new starter kits for new employees and students borrowing laptops/IT equipment for assignments.
Cyber Security
Cyber threats naturally increase as technology evolves. Hybrid working can also create additional exposure, therefore anti-virus solutions need to be bolstered to ensure greater protection against threats.
Cyber attacks can be hugely costly on a financial level as well as on a reputational basis, which can cause great impact to organisations.
Education providers, local government, NHS trusts and other public sector bodies hold vast amounts of sensitive data and therefore become a target for cyber criminals.
Ricoh have a number of products and services available to suit an organisation’s individual requirements and they can help you develop an effective cyber security strategy.
Case Studies
Ricoh Business Process Services
Ricoh Mail Solutions and Digital Technology Services
”Ricoh is helping us achieve significant cost savings and efficiency improvements in our parking and planning departments. Technologies, like Ricoh’s Pull print, means a more agile workforce that can work from anywhere whether from floor to floor or building to building.” - Westminster City Council
“We were a bit nervous about introducing the Ricoh Managed Mailroom Service because it was a big change for staff. But now it’s in place and operating effectively, we don’t know how we coped without it.” - St Albans City and District Council